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@cheyannemcclure
Experienced warranty administrator with strong dealership and claims processing expertise.
I am an experienced warranty administrator with a proven track record supporting dealerships and remote warranty processing teams. I handle warranty and extended claims submission, monthly reporting, billing, JV spreadsheets, and daily accounting deposits while maintaining CRM and dealership systems.
My background includes hands-on roles at multiple dealerships and remote software companies where I managed schedules, ran and scanned reports, reconciled accounts, and supported service departments as a service advisor and internal service writer. I bring strong organizational skills, attention to detail, and proficiency with CRM, CDK, and a wide variety of office and analytical tools.
I am committed to process improvement, accurate financial handling, and excellent cross-team communication to ensure timely claim resolution and reliable reporting that supports accounting and service operations.
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Work history, roles, and key accomplishments
WarrCloud
Jan 2024 - Present (1 year 10 months)
Manage warranty administration for a software company including creating claims, processing invoices, cleaning schedules, producing monthly reports, and monthly billing to dealers.
Warranty Processing Company Inc.
Apr 2023 - Jan 2024 (9 months)
Performed end-to-end warranty administration remotely for 3+ dealers across the U.S., submitting warranty claims, cleaning schedules, generating monthly reports, and handling monthly billing.
Richardson Chrysler Jeep Dodge Ram
May 2022 - Apr 2023 (11 months)
Submitted warranty, powertrain, service contract, and extended warranty claims; managed customer-pay tickets, daily deposits, JV reports, parts and service schedules, and cash handling tasks.
McKinney Buick GMC
Apr 2019 - May 2022 (3 years 1 month)
Answered service department calls, booked service tickets, submitted factory and extended warranty claims, wrote service tickets, and performed cashier duties as needed.
Bob Tomes Ford
Jun 2018 - Apr 2019 (10 months)
Supported service department with cashiering, loan car coordination, booking tickets, scanning and running reports, and submitting factory and extended warranty claims.
Brookshire's Grocery Company
Jun 2017 - May 2018 (11 months)
Performed cashier and courtesy clerk duties including customer service, checkout operations, and store support tasks during employment.
Degrees, certifications, and relevant coursework
Bachelor of Business, Business
2021 -
Pursuing a bachelor's degree in Business beginning August 2021.
High School Diploma, High School Diploma
2019 - 2021
High school education completed at Rains High School from January 2019 to August 2021.
Associate degree, Business
2021 -
Completed coursework toward an associate degree in a business-related field beginning September 2021.
Software and tools used professionally
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