At Buffalo Car Care, I coordinate sales activities, follow up with prospects, and explain product features, pricing, and warranty options to customers and dealership partners.
I improved sales conversion rates through consistent follow-ups and product education, and strengthened dealership and client relationships to support repeat business and on-time payment.
As a Warranty Administrator at West Herr and Transitowne, I processed and reviewed product warranties and managed claims from submission through resolution.
I reduced warranty processing errors through detailed documentation and quality checks, while maintaining records and reports to support audits and management review.
