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Chesnei Monrose-Brown

@chesneimonrose-brown

Efficient administrator with 10+ years’ experience in data, case and office management.

United Kingdom
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What I'm looking for

I seek an administrative role where I can apply strong data and case management skills, contribute to efficient processes, work collaboratively with stakeholders, and continue professional development.

I am an organised, efficient administrator with over ten years' experience supporting public-sector and professional bodies, delivering accurate data management, diary and meeting coordination, and strong stakeholder liaison. I have proven literacy and numeracy, a 75 WPM typing speed, and proficiency in MS Office.

My recent roles include Data Administrator at When It Matters, where I collated and analysed information, produced management statistical reports, updated GreenShoot and maintained HR records in Bright HR, and Case Administrator at the Ministry of Justice managing offender information on Ndelius and supporting Electronic Monitoring processes.

I consistently deliver accurate administration under pressure, inspire collaboration across teams, and bring a positive attitude to professional development supported by multiple qualifications in accounting, business administration and team leading.

Experience

Work history, roles, and key accomplishments

WM

Data Administrator

When It Matters

Nov 2024 - May 2025 (6 months)

Collated and analysed operational data to produce management statistical reports and maintained HR records using Bright HR, ensuring data accuracy and legislative compliance across partner enquiries.

Ministry of Justice logoMJ

Case Administrator

Ministry of Justice

Apr 2024 - Jun 2024 (2 months)

Prepared risk information for Electronic Monitoring Service, organised violations and breaches for Probation Officers, and maintained offender and victim records on NDelius to support sentence implementation.

Royal College of Psychiatrists logoRP

Division Administrator

Royal College of Psychiatrists

Oct 2021 - May 2023 (1 year 7 months)

Supported committee operations including minutes, agendas and web updates, led the weekly e-newsletter, and assisted with management accounts and year-end processes to support divisional activities across England.

HM Revenue & Customs logoHC

Assistant Officer

HM Revenue & Customs

Jul 2021 - Sep 2021 (2 months)

Captured P11D benefit data onto employer compliance systems, monitored submissions, and used PAYE services to confirm and match taxpayer and employer records.

Royal College of General Practitioners logoRP

Membership Administrator

Royal College of General Practitioners

Jan 2019 - Apr 2020 (1 year 3 months)

Handled candidate queries, validated portfolio submissions, liaised with healthcare professionals, and processed/reconciled assessor and supplier payments to ensure assessment continuity.

CC

Employment and Training Assistant

Canary Wharf Contractors

Nov 2016 - May 2018 (1 year 6 months)

Produced employment progress reports for subcontractors, attended job fairs to advertise vacancies, and conducted site visits to monitor S106 training obligations.

Education

Degrees, certifications, and relevant coursework

City of Westminster College logoCC

City of Westminster College

AAT Foundation Certificate (Level 2), Accounting

2020 - 2020

Completed a Level 2 AAT Foundation Certificate in Accounting, covering basic accounting principles and bookkeeping.

LP

London Borough of Tower Hamlets (BTEC programme)

BTEC Level 3, Employment Related Services

2013 - 2016

Completed a Level 3 BTEC in Employment Related Services focusing on employability and related support services.

PH

Poplar HARCA

NCFE Level 2, Team Leading; Equality & Diversity

2015 - 2015

Achieved Level 2 NCFE qualifications in Team Leading and in Equality & Diversity.

JT

Jobwise Training

BTEC Level 1, Business Administration

2005 - 2011

Completed a Level 1 BTEC in Business Administration & Work Skills and obtained 5 GCSEs including Maths and English.

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Chesnei Monrose-Brown - Data Administrator - When It Matters | Himalayas