Melonie McDonald

I have great administrative background proficient in all Microsoft software including PowerPoint, Outlook, Excel and Power Bi. I have used these skills to produce functional and easy dashboards used across teams and the board members for essential decision making, information, for audit and compliance purposes as well as producing detailed PowerPoint presentations which I then presented to clients at regular KPI meetings.

I have gained excellent customer service skill dealing with customers in my early retail experience and with patients in my healthcare roles.
Communication is a key skill I have learned, in email, over the phone and in person, dealing with a variety of people from 5 year olds to members of the board and everyone in between. I formed good working relationships with the doctors and clients I worked with

I lead a small HR team in my previous role, responsible for on and off boarding, RTW and DBS checks, writing, maintaining and distributing company policies and the employee handbook, ensuring compliance with employment laws and company policies at all times, chairing disciplinary and grievance meetings and welfare checks.