At Rentokil Initial, I developed relationships with new and existing customers, assessed their needs, and recommended suitable products. I also demonstrated products and followed up to check that issues were resolved.
As a Customer Care Consultant at Canon Hygiene, I handled difficult customer situations and helped connect customers with technical support to resolve complex issues. I also participated in creating customer satisfaction surveys.
In office and finance support work, I assisted with recruitment and employee records, handled confidential information, and supported clerical operations. I also recorded financial transactions and reconciled accounts using Sage and QuickBooks.

