Open to opportunities

CHANTAL FISCHAT

@chantalfischat

Message

Experienced customer care consultant and administrative professional with 20+ years' experience.

South Africa

Message

What I'm looking for

I seek a customer-focused administrative role where I can use my client-relations, PA and sales support experience, grow skills, and contribute immediately.

I am an experienced customer care consultant and administrative professional with more than 20 years supporting clients across sectors such as retail, insurance, manufacturing and corporate services. I have held roles in customer care, internal sales, personal assistance, HR administration and reception, and have been responsible for client relationships, data capturing, invoicing and case management while working with systems like Syspro and ABACA.

I am hardworking, dependable and a fast learner with strong communication, organizational and interpersonal skills, fluent in English and Afrikaans. I hold a Personal Assistant Diploma, have experience compiling spreadsheets, logging sales and products, and managing company administrative tasks; I am ready to start immediately and contribute to a customer-focused team.

Experience

Work history, roles, and key accomplishments

Admin Invoices

FQ Manufacturers

Jan 2019 - Jan 2022 (3 years)

Managed office administration, invoice processing and order queries to support operations and maintain accurate records.

Invoicing Office Administration Order Management Excel Communication Problem Solving

Assistant

Keynote Communication

Jan 2016 - Jan 2017 (1 year)

Handled bookings, travel arrangements, banking, data capture and managed customer queries and complaints for L'Oréal brands, while logging clients and sales orders in TradeGecko.

Travel Coordination Data Entry TradeGecko Excel Sales Support Banking

Sales / Admin

Motor Glass

Jan 2013 - Jan 2016 (3 years)

Performed sales administration duties including order processing and customer support to drive sales operations and maintain client records.

Sales Administration Order Processing Customer Service Data Entry Communication CRM Excel

Internal Sales

Boxlee (Pty) Ltd

Jan 2009 - Jan 2013 (4 years)

Managed internal sales accounts and supported key clients including Nampak and Tigerbrands, handling orders, client queries and account coordination to sustain business relationships.

Account Management Sales Support Order Processing Client Relations Data Entry TradeGecko Excel Communication

Admin / Personal Assistant

Hillbank Motors

Jan 2005 - Jan 2009 (4 years)

Provided administrative support and personal assistance to a branch manager, managed HR-related tasks and receptionist duties to streamline office operations.

Personal assistance HR Support Reception Syspro Organization

Customer Care Consultant

International SOS

Jan 2001 - Jan 2005 (4 years)

Provided customer care support and case management, handling inquiries and complaints to maintain client satisfaction across services. Leveraged 20+ years of frontline customer service experience to improve response quality and issue resolution.