Chelsea User

Responsible for the coordination and delivery of rota management across clinical teams within a private healthcare setting. This includes managing contract changes, handling payroll tasks, and leading on the development and maintenance of the lead clinical rota. Involved in project delivery initiatives to improve workforce efficiency and rota systems.

Assisted with the full procurement lifecycle, managing contract spend and completing month-end budget reporting. Set up and managed contract review meetings, including meeting packs, action logs, risk logs, and meeting minuting. Managed confidential information and stakeholder relationships.

Provided administrative support to the dementia care unit, including booking appointments and managing schedules for nurses and doctors. Managed confidential and detailed patient data and documentation, and maintained the NHS patient database and records.

Maintained accurate time and attendance data, adding and modifying employee rosters in the system. Generated weekly/daily reports and communicated with internal and external customers. Assisted in maintaining routing schedules.

Provided compassionate care for the elderly, promoting residents' independence, choice, dignity, and respect. Assisted residents with personal care and helped maintain accurate records, including medication administration.

Provided compassionate care for the elderly in their homes, promoting residents' independence, choice, dignity, and respect. Assisted residents with personal care and helped maintain accurate records, including medication administration.

Organized and delivered marketing projects for clients, understanding requirements and scope, and managing project spend. Managed workforce planning and administration, providing information for effective decision-making, including team scheduling and rostering.

Provided project management support, monitoring and reporting on projects, and managing project controls and statuses. Managed workforce planning, providing information for effective decision-making, and handled procurement of supplies. Contributed to project business cases and managed stakeholder relationships.

Completed NVQ Level 2 in Customer Service, developing skills in client interaction and service delivery. Gained practical experience in managing customer relationships and addressing service needs effectively.

Achieved a BTEC National Diploma in Musical Theatre, focusing on performance skills and theoretical aspects of theatre. Developed expertise in various performing arts disciplines.

Obtained GCSEs in English, Math's, Science, ICT, Performing Arts, and Dance. Developed foundational knowledge across a range of subjects, demonstrating a broad academic aptitude.