Chekwubechukwu DavidCD
Open to opportunities

Chekwubechukwu David

@chekwubechukwudavid

Dynamic sales professional with expertise in customer service and CRM.

Nigeria

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a dynamic and results-driven professional with two years of expertise in sales development and customer service. My proficiency in utilizing cutting-edge CRM tools like HubSpot and Salesdrive has enabled me to generate leads and streamline customer interactions effectively. I am committed to driving business growth by turning prospects into profits through successful sales appointments.

In my current role as an IT Support Trainee at Digital Witch Support Community, I have mastered the use of CRM tools to improve customer support operations and track inquiries effectively. By implementing best practices, I achieved a 20% improvement in data accuracy, which has significantly enhanced strategic planning and targeted account management. My ability to collaborate with cross-functional teams has consistently driven customer success and retention, contributing to overall business growth.

Experience

Work history, roles, and key accomplishments

DC
Current

IT Support Trainee

Digital Witch Support Community

Mar 2024 - Present (1 year 3 months)

As an IT Support Trainee, I mastered CRM tools like HubSpot and Freshdesk to enhance customer support operations. I built workflows for issue resolution, leading to a 20% improvement in data accuracy. My role involved collaborating with cross-functional teams to drive customer success and retention.

Education

Degrees, certifications, and relevant coursework

Chekwubechukwu hasn't added their education

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Tech stack

Software and tools used professionally

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Chekwubechukwu David - IT Support Trainee - Digital Witch Support Community | Himalayas