Open to opportunities

Chekwubechukwu David

@chekwubechukwudavid

Message

Dynamic sales professional with expertise in customer service and CRM.

Nigeria

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a dynamic and results-driven professional with two years of expertise in sales development and customer service. My proficiency in utilizing cutting-edge CRM tools like HubSpot and Salesdrive has enabled me to generate leads and streamline customer interactions effectively. I am committed to driving business growth by turning prospects into profits through successful sales appointments.

In my current role as an IT Support Trainee at Digital Witch Support Community, I have mastered the use of CRM tools to improve customer support operations and track inquiries effectively. By implementing best practices, I achieved a 20% improvement in data accuracy, which has significantly enhanced strategic planning and targeted account management. My ability to collaborate with cross-functional teams has consistently driven customer success and retention, contributing to overall business growth.

Experience

Work history, roles, and key accomplishments

Current

IT Support Trainee

Current

Digital Witch Support Community

Mar 2024 - Present (1 year 3 months)

As an IT Support Trainee, I mastered CRM tools like HubSpot and Freshdesk to enhance customer support operations. I built workflows for issue resolution, leading to a 20% improvement in data accuracy. My role involved collaborating with cross-functional teams to drive customer success and retention.

Freshdesk Customer Success Data Analysis Team Collaboration Communication Problem Solving Technical Support

Sales Representative Intern

ErlaCare Pharmacy

Jun 2023 - Mar 2024 (9 months)

In my role as a Sales Representative Intern, I identified and contacted potential clients, resulting in a 15% increase in qualified outlet visits. I managed sales tracking sheets and achieved a 25% positive response rate through outbound calls and emails.

Lead Generation Outbound Calling Email Marketing Client Relationship Management Communication Data Management Market Research

Administrative Assistant

Alvisdra

Oct 2020 - Oct 2021 (1 year)

As an Administrative Assistant, I managed incoming and outgoing calls, responded to inquiries, and handled office supplies and inventory management. My role was crucial in maintaining smooth office operations and ensuring adequate stock levels.