charu jhamb
@charujhamb
Results-driven Key Account Manager with expertise in client relationship management.
What I'm looking for
As a Key Account Manager at OTPless, I have honed my skills in generating high-quality leads through platforms like LinkedIn. My approach involves sending personalized connection requests and maintaining consistent communication to convert leads into sales opportunities. I take pride in collaborating with my sales team to provide qualified leads that drive business growth.
My role also involves managing and expanding key client relationships, ensuring high customer satisfaction and long-term partnerships. I act as the primary point of contact for key accounts, resolving issues and ensuring seamless service. By utilizing CRM tools, I document communication and monitor client progress, optimizing account management strategies to maximize revenue and client retention.
Experience
Work history, roles, and key accomplishments
Key Account Manager
OTPless
Jul 2023 - Present (1 year 11 months)
As a Key Account Manager at OTPless, I focus on generating leads through LinkedIn, building client relationships, and managing key accounts. I ensure high customer satisfaction and work closely with the sales team to drive business growth. My role involves negotiating contracts and utilizing CRM tools for effective account management.
Education
Degrees, certifications, and relevant coursework
Maharaja Ganga Singh University
Bachelor of Commerce, Commerce
2020 - 2023
Tiny Tots School
Secondary School Certificate, General Education
2010 - 2018
Tiny Tots School
Higher Secondary Certificate, General Education
2012 - 2013
Availability
Location
Authorized to work in
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