charu jhambCJ
Open to opportunities

charu jhamb

@charujhamb

Results-driven Key Account Manager with expertise in client relationship management.

India

What I'm looking for

I am looking for opportunities that allow me to leverage my skills in client management and sales strategy while contributing to a dynamic team environment.

As a Key Account Manager at OTPless, I have honed my skills in generating high-quality leads through platforms like LinkedIn. My approach involves sending personalized connection requests and maintaining consistent communication to convert leads into sales opportunities. I take pride in collaborating with my sales team to provide qualified leads that drive business growth.

My role also involves managing and expanding key client relationships, ensuring high customer satisfaction and long-term partnerships. I act as the primary point of contact for key accounts, resolving issues and ensuring seamless service. By utilizing CRM tools, I document communication and monitor client progress, optimizing account management strategies to maximize revenue and client retention.

Experience

Work history, roles, and key accomplishments

OT
Current

Key Account Manager

OTPless

Jul 2023 - Present (1 year 11 months)

As a Key Account Manager at OTPless, I focus on generating leads through LinkedIn, building client relationships, and managing key accounts. I ensure high customer satisfaction and work closely with the sales team to drive business growth. My role involves negotiating contracts and utilizing CRM tools for effective account management.

Education

Degrees, certifications, and relevant coursework

Maharaja Ganga Singh University logoMU

Maharaja Ganga Singh University

Bachelor of Commerce, Commerce

2020 - 2023

TS

Tiny Tots School

Secondary School Certificate, General Education

2010 - 2018

TS

Tiny Tots School

Higher Secondary Certificate, General Education

2012 - 2013

Tech stack

Software and tools used professionally

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