CUCharlotte User
@charlotteuser
Dedicated customer support advisor with extensive healthcare experience.
United KingdomWhat I'm looking for
With over a decade of experience supporting individuals during their most challenging moments, primarily within the NHS in emergency and respiratory care, I have honed my skills in customer support. This role has taught me the importance of staying calm, listening attentively, and solving problems quickly and empathetically.
Recently, I transitioned into estate agency, where I continue to focus on people. Managing complex transactions and tight deadlines has sharpened my organizational skills and my ability to prioritize under pressure. I am now seeking a support-focused role where I can leverage my skills to contribute positively to a proactive, remote healthcare approach, such as that offered by Suvera.
Experience
Work history, roles, and key accomplishments
Sales Negotiator
CJ Hole
Jun 2023 - Present (2 years 1 month)
Managed high-value property sales, including leaseholds and complex property types. Liaised with buyers, sellers, and solicitors to ensure smooth transaction progression.
Lettings Negotiator
Haart
Dec 2021 - Jun 2023 (1 year 6 months)
Managed the entire lettings process from initial enquiry through to contract signing. Achieved 'Elite' status and ranked 4th negotiator regionally by the end of 2023.
Clinical Support Worker
UHBW NHS Trust
Jun 2012 - Nov 2021 (9 years 5 months)
Worked across A&E and respiratory wards at Bristol Royal Infirmary, delivering frontline care and acting as the first point of contact for anxious or vulnerable patients. Regularly resolved queries, explained processes, and followed up on patient requests.
Education
Degrees, certifications, and relevant coursework
UEUniversity of the West of England
Foundation Degree in Adult Nursing, Adult Nursing
Grade: Level 5 Foundation Degree
Completed a Foundation Degree in Adult Nursing, focusing on practical skills and theoretical knowledge essential for healthcare. Gained experience in various clinical settings, preparing for a career in nursing.
Availability
Location
United KingdomAuthorized to work in
Job categories
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