Open to opportunities

Charles Obabueki

@charlesobabueki

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Experienced IT support specialist with a passion for technology.

Nigeria

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What I'm looking for

I am looking for a role that offers growth opportunities and allows me to utilize my IT skills.

I am an experienced Technical Support Specialist with over a decade of expertise in the information technology and services industry. My journey began in July 2009, and since then, I have honed my skills in IT support, LAN connection, Windows Server, and Microsoft Office applications. I pride myself on my ability to provide exceptional customer service and support, ensuring that technical issues are resolved efficiently and effectively.

In addition to my technical skills, I have also worked as a Junior QA Tester with Netow Solutions, where I developed a keen eye for detail and a strong understanding of quality assurance processes. My educational background includes a Higher National Diploma in Computer Science, which has equipped me with the foundational knowledge necessary to excel in my field. I am committed to continuous growth and development, seeking opportunities that allow me to leverage my skills while contributing to organizational success.

Experience

Work history, roles, and key accomplishments

Current

IT Support Specialist

Current

Nigeria Information Technology (IT)

Jul 2009 - Present (15 years 11 months)

Experienced Technical Support Specialist with a strong background in IT support and services. Proficient in LAN connections, Windows Server, Microsoft Office Applications, and Cyber Security essentials. Demonstrates excellent communication and training skills, contributing to organizational productivity.

IT Support LAN Connection Windows Server Microsoft Office Rack Management Communication Training Problem Solving

Junior QA Tester

Netow Solutions

Junior QA Tester with practical experience in manual testing. Skilled in ensuring quality assurance processes are followed, contributing to the overall quality of software products.

Manual Testing Quality Assurance Problem Solving Communication Teamwork IT Service Desk Analysis

Education

Degrees, certifications, and relevant coursework

Ambrose Alli University

Higher National Diploma, Computer Science

Grade: Upper Credit

Completed a Higher National Diploma in Computer Science, graduating with upper credit. The program provided a strong foundation in various aspects of computer science and IT.