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Charles Mackeurtan

@charlesmackeurtan

Business Development at SITHABILE TECHNOLOGY SERVICES, helping protect critical business data with backup, recovery, and cyber resilience solutions.

South Africa

Message

What I'm looking for

I want to continue broadening my career in the internet solutions industry.

At SITHABILE TECHNOLOGY SERVICES, I provide data management and technology solutions focused on protecting critical business data. Our work includes backup, recovery, storage, archiving, disaster recovery, and cyber resilience to help minimise downtime and support business continuity.

Previously, as Client Manager at SAICOM VOICE SERVICES, I sold voice services, VoIP, connectivity, MPLS, SD-WAN, and APN solutions to new and existing clients. My path through sales and account management in the ICT industry has helped me connect customer needs with technical solutions, and I continue to broaden my career in internet solutions.

Experience

Work history, roles, and key accomplishments

Current

Business Development

Current

Sithabile Technology Services

Nov 2025 - Present (11 months)

Provides backup, recovery, storage, archiving and disaster recovery solutions for enterprise organisations, delivering cyber resilience and ransomware protection. Supports solution design, implementation, consulting and technical support across on-premise, cloud and hybrid environments.

Backup Recovery Storage Archiving Disaster Recovery Cyber Resilience Ransomware Protection Solution Design Implementation Consulting Technical Support On Premise Cloud Computing Hybrid AI

Client Manager

Saicom Voice Services

Feb 2024 - Oct 2025 (1 year 8 months)

Sold voice services to new and existing clients, including VoIP and other communication solutions such as connectivity, MPLS, SD-WAN and Saicom's APN suite. Maintained client relationships, prepared tailored proposals and negotiated contracts.

VoIP Connectivity MPLS SD WAN APNS Customer Relationship Management Proposal Preparation Contract Negotiation Technical Support Billing Support

Account Manager

Echo Service Provider

Nov 2021 - Dec 2023 (2 years 1 month)

Generated new business through cold calling and networking across the African continent. Worked with solutions architects to formulate tailored solutions and facilitated internet service providers in various countries.

Business Development Cold Calling Networking Solutions Architect Schematics Internet Service Providers Perimeter Security

Account Manager

Vox Telecoms

Jun 2019 - Oct 2021 (2 years 4 months)

Identified and secured new business opportunities in the corporate and SME sector through cold calling and foot canvassing. Managed existing client relationships and ensured customer satisfaction across all areas of the landscape.

Business Development Cold Calling Canvassing Customer Relationship Management Customer Satisfaction SME Corporate

Business Development

Canon Business Solutions

Feb 2012 - May 2019 (7 years 3 months)

Identified potential clients in various industries for office automation equipment including copiers, telecommunications, connectivity and CCTV. Provided consultations to determine best automation solutions tailored to client needs.

Lead Generation Client Consultation Sales Copier Telecommunications Connectivity CCTV Office Automation