Open to opportunities

Charity Parrish

@charityparrish

Project manager and Scrum Master who improves processes, drives cross-functional delivery, and accelerates onboarding and implementations.

United States

Message

What I'm looking for

I’m looking for a project leadership role where I can drive onboarding/implementation success, streamline workflows, manage risk, and deliver data-driven reporting—partnering closely with cross-functional teams to improve outcomes on time and within budget.

I lead full-cycle onboarding and implementation projects, managing scope, timeline, and deliverables to drive smooth go-lives and faster product adoption. I coordinate cross-functional teams, maintain project risk-logs, and serve as an escalation point that engages stakeholders and aligns outcomes for both customers and the business.

In my recent role, I reduced project timelines by 20%, delivered 20 projects valued at $1M each, and earned the Torchbearer Award after taking over and restructuring a department within six months. I also mitigated a potential HIPAA compliance risk estimated to save $11M in fines/legal costs, supported change management and merger integration, and previously built and scaled an events business with 100% positive client reviews and 525% revenue growth.

Experience

Work history, roles, and key accomplishments

Implementation Project Manager

S.C. Johnson & Son

Jan 2022 - Jan 2024 (2 years)

Reduced project implementation timelines by 20% (15 weeks to 12 weeks) and implemented 20 projects valued at $1M each, contributing to cumulative $20M revenue over two years. Restructured and standardized documentation and training after a leadership transition, mitigated a potential HIPAA data-breach risk estimated to save $11M in fines and legal costs, and led merger integration processes to mai

Project Implementation Project Scheduling HIPAA compliance Project Standardization & Documentation Change Management Mergers Stakeholder Management

Creative Project Manager

Compass Group

Jan 2021 - Jan 2023 (2 years)

Developed structured communication and proposal-stage tools (questionnaire/checklist) to streamline data gathering, reduce response time, and improve information accuracy across project proposals. Defined step-by-step workflows to increase team productivity and conducted quality reviews to ensure deliverables met stakeholder and organizational standards.

Project Management Proposal Development Quality Control Resource Allocation Questionnaire Checklist Design

Senior Project Manager

The Elopement Co. LLC

Jan 2016 - Jan 2021 (5 years)

Founded and scaled a boutique wedding planning business, specializing in customized small weddings and elopements, and grew revenue by 525% over five years to more than $130,000 in 2020. Managed 150+ events with 100% positive client reviews, built and trained a 10-person team, and launched with a zero-dollar initial investment while achieving profitability in the first year; also secured national

Project & Program Management Business Operations Client Acquisition Team Leadership Event Logistics CRM Implementation Process Standardization

Onboarding Project Manager

Athenahealth

Led full-cycle onboarding for specialty provider customers, managing scope, timeline, and deliverables to ensure successful go-lives and faster product adoption. Coordinated cross-functional teams, maintained a project risk-log with mitigation strategies, and served as the primary escalation point to drive positive customer and executive outcomes.