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Sarah Canales

@sarahcanales

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Certified Project Manager with a focus on operational efficiency.

United States

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What I'm looking for

I’m seeking a role where I can lead cross-functional projects that drive measurable impact in a fast-paced, mission-driven environment. I thrive in roles that blend project management, strategic thinking, and execution, ideally within tech, fintech, or client-focused industries that value innovation and continuous improvement.

I am a Certified Project Management Professional (PMP) with over 5 years of experience in leading cross-functional projects across financial and telecom sectors. My expertise lies in driving operational efficiency and executing internal programs that enhance process improvements. I have a proven track record of managing complex projects in marketing, operations, and client engagement, consistently delivering strategic outcomes on time and within budget.

Throughout my career, I have adeptly utilized Agile methodologies, including Scrum and Kanban, to streamline operations and enhance stakeholder alignment. My role as a Project Manager at Axos Bank involved leading a company-wide internal store launch, which improved operational efficiency by 30%. I am passionate about leveraging my skills in KPI-driven reporting and proactive risk mitigation to foster collaborative leadership and achieve impactful results.

Experience

Work history, roles, and key accomplishments

Project Manager - Marketing Ops & Events

Axos Bank

Oct 2022 - Jul 2025 (2 years 9 months)

Led go-to-market (GTM) strategy and execution for a company-wide internal store, launching within four months by coordinating cross-departmental teams. Managed 10+ concurrent marketing and client engagement projects with budgets of up to $150K+, achieving 100% on-time delivery.

Go To Market Strategy Project Management Agile Workflows KPI Analysis Vendor Management Budget Management Risk Mitigation Workfront Marketing Operations

Project Coordinator - Lending Operations

Better Mortgage

Jun 2021 - Nov 2022 (1 year 5 months)

Supported cross-functional initiatives by coordinating timelines and deliverables between underwriting, compliance, and loan operations teams. Tracked the status of the loan pipeline and identified operational bottlenecks, contributing to workflow automation recommendations and process improvements.

Workflow Automation Process Improvement Risk Mitigation Regulatory Compliance Due Diligence Loan Operations Data Analysis Project Coordination

Event Project Manager - Retail & Community Engagement

T-Mobile

Sep 2015 - Jun 2021 (5 years 9 months)

Led end-to-end planning and execution of 50+ regional community events, managing teams, vendors, and logistics. Created and adapted project plans for diverse event types, handling budget forecasting, staffing, and risk management.