At IVY English, I help Korean learners from beginner to advanced levels improve their English through Zoom. I assess each student and choose materials that fit their goals and English level.
I provide real-time feedback during lessons and after-class reports for students. At 51Talk, I taught English as a second language and served as a Master Teacher, tailoring techniques to each learner's needs.
At Teleperformance, I helped customers resolve internet, cable, and phone service issues, and explained bills and upsold services. My customer service experience also includes assisting American customers over the phone and working as a cashier in customer service.
