Deanna Louela Balboa

Delivered almost 10,000 one-on-one online English lessons to students from Japan, Korea, China, and other countries, helping improve their speaking confidence, pronunciation, grammar, and communication skills. Customized lessons based on each student's English proficiency level, learning objectives, and interests.

Resolved customer inquiries and subscription concerns efficiently while maintaining a high standard of customer service. Delivered timely technical and non-technical support to U.S. customers, contributing to a seamless and positive online shopping experience.

Designed and delivered varied engaging activities to better suit students' level and learning pacing. Implemented collaborative learning activities that promoted active participation and supported diverse learning styles.

Guided students through structured communication activities that strengthened speaking confidence and supported continuous language development. Designed and delivered learner-centered lessons that effectively prepared students for IELTS, TOEIC, and ESL examinations.

Implemented English and business-related English lessons to Japanese businessmen using the company's methodologies. Prepared professionals for real-world business communication by strengthening their confidence in meetings, interviews, and cross-cultural interactions.

Adapted teaching strategies to meet the needs of diverse learners, promoting improved language comprehension and communication skills. Integrated collaborative learning strategies that encouraged active participation and accelerated language acquisition.

Developed lesson guides, assigned tasks and evaluated students' progress. Monitored student progress and maintained accurate academic records.

Bachelor of Secondary Education with a major in English from Notre Dame University, completed from 2008 to 2012.

Licensed Professional Teacher certification obtained from the Professional Regulation Commission in 2014.