Nenette Geene Flores
@nenettegeeneflores
Compassionate ESL teacher with strong communication and customer-service expertise.
What I'm looking for
I am an experienced online ESL teacher and customer service professional with a proven track record of delivering one-on-one English lessons to international students, primarily Japanese learners, and providing constructive feedback to improve language skills.
I have solid front-line customer service experience handling TELCO accounts for U.S. customers, resolving inquiries and complaints while maintaining high levels of satisfaction. I adapt quickly, manage time effectively, and am computer literate.
I bring clear communication, English fluency, cold-calling experience, and a commitment to student progress and client service, and I am eager to apply these strengths in roles that value teaching, support, and reliable customer engagement.
Experience
Work history, roles, and key accomplishments
Seasonal Factory Worker
Korea Seasonal Worker
Dec 2024 - Apr 2025 (4 months)
Worked in a seaweed processing factory performing production line tasks and quality checks during a seasonal contract from December 2024 to April 2025.
Online ESL Teacher
Golden Great Peak English Inc.
Sep 2020 - Dec 2023 (3 years 3 months)
Conducted one-on-one English lessons primarily for Japanese students, providing constructive feedback and assessments to improve language proficiency from September 2020 to December 2023.
Customer Service Representative
Qualfon Philippines, Inc.
May 2019 - Aug 2020 (1 year 3 months)
Handled a US-based TELCO account, resolving customer inquiries and service complaints to maintain high levels of customer satisfaction from May 2019 to August 2020.
Education
Degrees, certifications, and relevant coursework
Southwestern University PHINMA
Doctor of Dental Medicine, Dentistry
2018 - 2019
Completed one year of the Doctor of Dental Medicine program at Southwestern University PHINMA.
Colegio de la Inmaculada Concepcion
Undergraduate coursework, Accountancy, Business and Management
Undergraduate coursework in Accountancy, Business and Management as part of a K-12 pathway.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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