Chaquoria Roberson

I’m a detail-oriented professional with experience reviewing customer information, documenting account activity, verifying sensitive data, and resolving customer concerns in fast-paced call center environments. I maintain accuracy, handle confidential information, multitask confidently, and communicate clearly to support smooth operations.

In my remote roles at InfoCision Management Corporation, TEKsystems, and Global Payments, I reviewed and documented account details accurately, maintained detailed records, and updated databases efficiently. I handled high-volume inbound and outbound communications while following company procedures, researching issues, and solving problems with a quality and productivity mindset.

I’m especially interested in claims examination and claims processing roles, bringing the same strengths in documentation accuracy, confidentiality, and investigative customer support. I’m a quick learner, strong on computer navigation, and committed to professional, empathetic service every interaction.