Chanter Nunez

As an analytical technician in an analytical and environmental services laboratory, I performed chemical, physical, and microbiological analyses of environmental samples, such as water, soil, and air, following established protocols and regulations.

I also played a key administrative role. I was in charge of customer service, managing calls to advise clients on the analyses required, and ensuring efficient communication. I was also responsible for preparing quotes, ensuring accuracy in costs and delivery times. As a laboratory administrative assistant, I coordinated documentation, maintained record control and supported operational organization, developing management, multitasking and problem-solving skills in a dynamic environment.

Experienced in customer service within a healthcare setting, currently working as a scheduler. Skilled in managing multiple inquiries through email and live chat with professionalism and clarity. Strong written communication skills with excellent grammar and attention to detail. Quick to learn and adapt to new digital tools, platforms, and knowledge bases to ensure accurate and efficient support.