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Chanell McNeil

@chanellmcneil

I coordinate patient scheduling, records, and HIPAA-compliant healthcare support.

United States
Message

What I'm looking for

I'm looking for healthcare support opportunities in medical billing and coding, healthcare administration, patient access, medical records, or health information management, with continued training and professional development.

At Aspen Dental, I handle high-volume inbound patient calls, coordinate appointments, verify account information, and document interactions accurately across electronic systems.

I've also supported more than 50 customer contacts daily as an IRS Order Entry Clerk with NTI@Home, processing sensitive documentation in a secure remote environment while meeting accuracy and quality expectations.

My direct patient-care background includes work with DaVita, Community Hospital, and Rensselaer Care Center, where I maintained treatment and patient records, communicated changes to clinical teams, and followed safety and confidentiality procedures.

I'm seeking healthcare support work where I can apply patient access, documentation, scheduling, and remote customer-service experience while continuing to develop in medical billing, coding, records, or health information management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CC

Commonwealth Business College

Associate Degree, Paralegal Studies

Earned an Associate Degree in Paralegal Studies.

PA

Preferred Medical Academy

Certification, Nursing

Completed training and earned certification as a Certified Nursing Assistant.

Tech stack

Software and tools used professionally

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