Chanell McNeil
@chanellmcneil
I coordinate patient scheduling, records, and HIPAA-compliant healthcare support.
What I'm looking for
At Aspen Dental, I handle high-volume inbound patient calls, coordinate appointments, verify account information, and document interactions accurately across electronic systems.
I've also supported more than 50 customer contacts daily as an IRS Order Entry Clerk with NTI@Home, processing sensitive documentation in a secure remote environment while meeting accuracy and quality expectations.
My direct patient-care background includes work with DaVita, Community Hospital, and Rensselaer Care Center, where I maintained treatment and patient records, communicated changes to clinical teams, and followed safety and confidentiality procedures.
I'm seeking healthcare support work where I can apply patient access, documentation, scheduling, and remote customer-service experience while continuing to develop in medical billing, coding, records, or health information management.
Experience
Work history, roles, and key accomplishments
Handles high-volume inbound patient calls, schedules and coordinates appointments, and verifies patient information while maintaining HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Commonwealth Business College
Associate Degree, Paralegal Studies
Earned an Associate Degree in Paralegal Studies.
Preferred Medical Academy
Certification, Nursing
Completed training and earned certification as a Certified Nursing Assistant.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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