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CHANDRA SWARNAKAR

@chandraswarnakar

Sales Consultant at SAFEStore UK, closing B2B and B2C lets while coaching new starters and managing customer relationships.

United Kingdom

Message

What I'm looking for

Inside Sales Representative, Channel Sales , Filed Sales , Outbound Sales , Territory Sales management

At SAFEStore UK, I close new lets with B2B and B2C customers, tailoring solutions to their needs and upselling ancillary products. I handle the sales process from telesales through contract negotiation and work to exceed monthly KPIs.

I also coach new starters by reviewing their calls and offering feedback. Building customer relationships and resolving conflicts are part of my work, along with using my knowledge of London for territory management.

At AV XPLORE, I led a sales team of 10 DSEs and worked to grow revenue through training, coaching, and quarterly budget planning. I also addressed customer complaints and supported trade relationships and tertiary marketing campaigns.

Earlier, at LAVA INTERNATIONAL, I expanded distribution for feature phones and smartphones, and improved territory profitability through distribution and shelf-space work. At VODAFONE INDIA, I developed sales strategies and managed distributors and sales teams; at BAUSCH & LOMB, I reactivated dormant retailers and increased revenue through upselling and SKU placement.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant

Current

Safestore UK

Jun 2023 - Present (3 years 4 months)

Closing new lets with B2B and B2C customers, identifying tailored solutions, and upselling ancillary products. Coached new starters, managed end-to-end sales from tele-sales to contract negotiation, and consistently exceeded monthly KPIs.

B2B Sales B2C Sales Telesales Contract Negotiation Upselling Coaching Relationship Building Conflict Resolution Territory Management

Area Retail Sales Manager

AV Xplore

Jan 2020 - Mar 2023 (3 years 2 months)

Achieved significant revenue growth by leading a sales team of 10 DSEs. Enhanced team performance through structured training, coaching, and dialogue, and drove business based on quarterly allocated budgets.

Team Leadership Sales Strategy Training Coaching Budget Management Customer Complaint Management Trade Relations Tertiary Marketing

Distribution Manager

Lava International

May 2018 - Dec 2019 (1 year 7 months)

Spearheaded distribution network expansion for feature and smart phones in a competitive mobile handset segment. Improved territory profitability using width of distribution, shelf space negotiation, SWOT analysis, and on-trade scheme implementation.

distribution management Network Expansion SWOT Analysis Negotiation Team Management Employee Lifecycle ROI Improvement Retailer Relationships

Assistant Sales Manager

Vodafone India

Jan 2016 - Apr 2018 (2 years 3 months)

Grew territory market share by developing sales strategies and monitoring major product launches. Managed 4 main distributors and 3 sub distributors, covering 600+ retailers, and increased data revenue through cell site intelligence and gap analysis.

Sales Strategy Market Share Growth Distributor Management Team Leadership Data Analysis retail management Budget Adherence

Sales Executive

Bausch & Lomb

May 2014 - Jan 2016 (1 year 8 months)

Re-activated dormant retailers through rapport building and credit management. Increased revenue through upselling and increasing WOD, and improved market share with effective SKU placement at MBOs.

Sales Upselling retail management Credit Management Data Insights PJP Planning SKU Placement

Education

Degrees, certifications, and relevant coursework

International School of Business and Media

Master of Business Administration, Sales and Marketing

2012 - 2014

Pursued a Master of Business Administration in Sales and Marketing from the International School of Business and Media in Kolkata, India, from 2012 to 2014.