Open to opportunities

Chamyria McNair

@chamyriamcnair

Message

I resolve high-volume customer inquiries, streamline workflows, and maintain accurate, compliant records.

United States

Message

What I'm looking for

I'm looking for a customer service or administrative role where I can manage inquiries, maintain accurate records, follow established processes, and support customers with empathy and efficiency.

At Foundever, I manage high-volume inbound inquiries and digital queues while maintaining precise financial records, following standardized workflows, and supporting audit readiness. I use internal databases, Microsoft Office, and multiple applications to identify discrepancies and improve operational accuracy.

I've also coordinated delivery logistics for DoorDash, provided compassionate support at Home Instead Senior Care, and handled fast-paced customer and operations work at FedEx Ground and Starbucks. Across these roles, I bring patient-centered communication, first-contact resolution, HIPAA awareness, and dependable administrative follow-through.

Experience

Work history, roles, and key accomplishments

Deposit Specialist / Customer Support Representative

Foundever

Jan 2024 - Dec 2024 (11 months)

Managed high-volume inbound inquiries and digital queues within service level expectations. Followed standardized workflows and SOPs, leveraging digital tools and Microsoft Office to maintain precise financial records and audit readiness.

Microsoft Office Customer Support Data Entry Financial Records KPI Tracking