Juanita Mullins

I've supported patients and pharmacy stakeholders on Foundever's Cigna Pharmacy Program, maintaining confidential profiles, prescription records, and digital documentation in a HIPAA-compliant remote environment.

On Foundever's Intuit QuickBooks Program, I researched software, account, and technical issues, guided customers through troubleshooting, and documented high-volume cases clearly.

At Blue Ridge Bank, I opened and maintained customer accounts, processed financial transactions, prepared reports, and supported branch operations. I also performed teller and vault audits, supported BSA and FDIC requirements, and stepped into supervisory responsibilities as needed.

Across earlier administrative roles, I've handled high-volume data entry, payroll, purchasing, loan-department support, document preparation, and confidential records. I bring sustained accuracy, clear communication, and adaptability to new systems.