Shubham Munnuswami

I am a highly motivated technical support advisor with a strong work ethic and a desire to take on new challenges. My experience at Concentrix has equipped me with exceptional interpersonal skills, allowing me to effectively interact with customers and troubleshoot their technical issues with Dell products. I pride myself on my ability to quickly master new skills and adapt to various situations, ensuring a positive customer experience.

During my tenure, I successfully identified, researched, and resolved a wide range of technical issues, providing timely and accurate solutions through various communication channels. My background in computer applications has provided me with a solid foundation in systems analysis, software installation, and technical support, enabling me to diagnose and resolve both hardware and software issues efficiently.