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Ceyda Gundogan

@ceydagundogan

Operations Coordinator at Talk Dutch Today, keeping an online language school’s schedules, communications and daily processes on track.

Netherlands

Message

At Talk Dutch Today, I coordinate daily operations for an online language school, connecting teachers, students and internal processes. I manage schedules, onboarding information and recurring administrative workflows, and help resolve operational questions.

Previously, I supported day-to-day management at Rollin Zorg, coordinating staffing arrangements, contracts, personnel administration and invoicing. Across roles in healthcare, HR, hospitality and events, I’ve helped keep schedules, records and practical operations organised.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Talk Dutch Today

Feb 2026 - Present (9 months)

Coordinated daily operations of an online language school, connecting teachers, students, and internal processes. Managed schedules, onboarding, records, cancellations, and administrative workflows across multiple systems.

Operations Coordination Scheduling Administrative Support Process Improvement CRM Systems

Office Manager

Alfa1

Jun 2026 - Sep 2026 (3 months)

Provided temporary office management cover, coordinating day-to-day office operations and communication with IT consultants. Managed shared mailboxes, correspondence, events, payments, parking arrangements, and HR administration.

Microsoft Office Exact Online Loket HR Administration Office Management

Managing Assistant

Rollin Zorg

Feb 2024 - Dec 2025 (1 year 10 months)

Supported day-to-day management of a healthcare staffing business, combining planning, recruitment, administration, and financial coordination. Matched freelancers and temporary staff to client needs and managed contracts, invoicing, and scheduling.

Recruitment support Scheduling Contract Management Invoicing HR Administration Operational Problem Solving

HR Account Manager

Sutherland Global Services

Nov 2023 - Feb 2024 (3 months)

Managed employee administration for Romania, Spain, and the Netherlands, maintaining accurate records and ensuring HR processes followed local requirements. Tracked leave, sickness, and other HR workflows.

HR Administration Employee Records Policy Guidance Leave Management

Guide

Tromsø Arctic Reindeer

Feb 2023 - Apr 2023 (2 months)

Managed guest flow, group arrivals, and transport logistics in a fast-paced international tourism environment. Guided visitors through the camp experience and shared knowledge about Sami culture and reindeer herding.

Guest Relations Logistics Coordination Communication Skills Cultural Knowledge

Hotel Receptionist

Enter Tromsø Hotels

Oct 2022 - Feb 2023 (4 months)

Guest Relations Logistics Coordination Communication Skills Cultural Knowledge

Contracting Specialist

Jacobs Douwe Egberts

May 2021 - Sep 2022 (1 year 4 months)

Prepared and administered commercial contracts for SME and large-enterprise clients following specialist contract training. Worked across departments to resolve contract and account issues and supported the sales team with time-sensitive administrative work.

Salesforce Excel Contract Administration Documentation Cross Functional Collaboration

Events Executive

CBI (Confederation of British Industry)

Feb 2020 - Mar 2021 (1 year 1 month)

Coordinated conferences and business events from planning through delivery, balancing schedules, correspondence, suppliers, and administrative deadlines. Managed communication with member organisations and government contacts and handled invoicing and data entry.

Event Planning Coordination Communication Skills Invoicing Data Entry

Business Supervisor

MaritzCX

Feb 2018 - Feb 2020 (2 years)

Managed B2B and B2C research projects from planning through delivery, with responsibility for timelines, reporting, budgets, and quality control. Supervised a team of interviewers and supported the Managing Director with operational and strategic priorities.

Project Management Team Supervision Budget Management Quality Control Data Analysis Dutch English