Alessandra Daleno
@alessandradaleno
Experienced Office Location Manager skilled in operations, client support, vendor management, and event coordination.
NetherlandsWhat I'm looking for
I am an experienced Office Location Manager with a background in administration, hospitality, and client support, recognized for strong organizational skills, clear and proactive communication, and a solutions-oriented mindset. I have led daily operations, vendor relationships, budget monitoring, inventory tracking, and engagement initiatives to improve service quality and customer satisfaction.
Tech-savvy and adaptable, I am proficient in Microsoft Office, Google Workspace, Adobe Creative tools, and scheduling systems, and I analyze data and feedback to implement process improvements. Fluent in English and Italian (with working Spanish), I am eager to transition into new career opportunities where I can contribute from day one and continue growing professionally.
Experience
Work history, roles, and key accomplishments
Office Location Manager
Vermaat
Aug 2024 - Present (1 year 1 month)
Oversee daily operations and financial activities for The Next Web office, implemented process improvements that maintained high customer satisfaction and optimized inventory and budgets.
Restaurant Supervisor
Van der Valk Exclusif
Jul 2023 - Jun 2024 (11 months)
Supervised daily restaurant operations and staff training, optimized workflows and schedules to improve efficiency and maintained high quality, safety, and compliance standards.
HRDelivered front-desk guest services and supervised F&B operations, managed reservations and payments, coordinated cross-departmental workflows, and upheld brand security and service standards.
Customer Service Coordinator
Elements Bristo
Jan 2019 - Jun 2021 (2 years 5 months)
Managed day-to-day customer service and guest relations, handled reservations and complaint resolution, and supported front-of-house operations to improve guest satisfaction.
Education
Degrees, certifications, and relevant coursework
UBUniversità degli Studi di Bologna
Undergraduate (DAMS), Arts, Music and Performance
2017 - 2020
Undergraduate studies in DAMS (Discipline di Arti, Musica e Spettacolo) focusing on arts, music, and performance studies.
Liceo Artistico Federico II, Stupor Mundi, Corato
High School Diploma, Architecture and Environment
2012 - 2017
Completed High School Diploma with a focus on Architecture and Environment at a technical-artistic high school.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
Skills
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