Cerryn Thomas

Provided behavioral and physical supports to students with disabilities and collaborated with teachers to implement individualized strategies across classes.

Implemented ABA techniques and BIP/IEP-driven interventions to help students meet behavioral and academic goals while documenting progress and coordinating with BCBAs.

Managed high-volume inbound calls, scheduled and rescheduled appointments, processed payments and account updates, and coordinated communication between customers, techs, and branch staff using BOSS.

Assisted in lesson planning and supported special needs students with daily tasks and behavioral interventions to facilitate classroom inclusion and learning.

Processed and edited work schedules, communicated schedule changes to managers and employees, handled COVID test documentation, and responded to employee inquiries.

Led DIY activity sessions, managed gift shop and ticket sales, hosted birthday events, and maintained cleanliness and readiness of activity rooms and materials.

Operated register, maintained store organization and cleanliness, and assisted customers to support daily retail operations.

Completed high school coursework and earned a high school diploma or equivalent in May 2020.