Open to opportunities

Jordan VanHook

@jordanvanhook

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Dedicated behavioral technician with extensive childcare experience.

United States

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What I'm looking for

I am looking for a role where I can utilize my skills in behavioral therapy and childcare, while contributing to a supportive team environment.

I am a passionate and dedicated professional with a strong background in childcare and behavioral therapy. Over the years, I have worked with diverse clients, providing one-on-one behavioral interventions that focus on teaching communication, social, and daily living skills. My experience as a Registered Behavioral Technician at Butterfly Effects allowed me to develop tailored strategies for each client, ensuring their unique needs were met.

In addition to my work in behavioral therapy, I have extensive experience in childcare, having served as a private caregiver and teacher's assistant. I excel in creating a nurturing environment for children, ensuring their safety and well-being while fostering their growth and development. My ability to communicate effectively with both children and parents has been a key factor in my success in these roles.

Experience

Work history, roles, and key accomplishments

Current

Certified Pharmacy Technician

Current

Walmart

May 2024 - Present (1 year 1 month)

Verified and updated patient insurance information, including Medicare and Medicare Part D. Managed over 100 calls daily from patients, insurance companies, and third-party providers.

Pharmacy Operations Insurance Verification Customer Service Data Management

Customer Service Agent

Alorica

Oct 2023 - Jan 2024 (3 months)

Processed incoming phone calls for clients, dealing with customer bank information and verifying details. Resolved customer issues efficiently while adhering to company scripts and utilizing computer systems.

Customer Service Data Entry Systems

Behavioral Technician

Sunrise ABA Clinic

Jan 2023 - Oct 2023 (9 months)

Delivered direct one-on-one behavioral interventions to teach communication, social, and daily living skills. Applied ABA therapy principles to understand and modify behaviors for clients.

ABA Therapy Behavioral Interventions Client Management Data Analysis

Teacher's Assistant

Joyner Elementary (GCS)

Aug 2021 - Feb 2023 (1 year 6 months)

Assisted the assigned teacher by redirecting students during lesson time and leading small intervention groups. Managed administrative tasks such as typing notes, lesson plans, and handling school errands.

Classroom Assistance Lesson planning Administrative Support Communication

After School Child Care Provider

After School Child Care

Aug 2021 - Feb 2023 (1 year 6 months)

Provided after-school care for two girls, including homework assistance and dinner preparation. Performed light housekeeping tasks and ensured their well-being until their mother returned.

Childcare Homework Assistance Light Housekeeping Time Management

Dining Services Associate

Wellspring

Feb 2017 - Jul 2021 (4 years 5 months)

Waited on tables, took food and drink orders, and ensured orders were served accurately. Collaborated closely with management regarding customer concerns and handled phone orders.

Customer Service Order Taking Table Service Communication

Registered Behavioral Technician

Butterfly Effects

Feb 2017 - Mar 2021 (4 years 1 month)

Provided direct one-on-one behavioral interventions to teach communication, social, and daily living skills. Focused on reducing problematic behaviors for a diverse client base.

ABA Therapy Behavioral Interventions Communication Skills Social Skills Training Data Collection

Private Childcare Provider

Private Childcare

May 2015 - May 2017 (2 years)

Responsible for the care of two girls (10,11) during their parents scheduled absences in the evening and on the weekends. Ensured children were bathed, fed, and other needs met during their absences.

Childcare Time Management Communication Light Housekeeping

Education

Degrees, certifications, and relevant coursework

Guilford Technical Community College

General Education, General Ed

Completed coursework in general education, building a foundational knowledge base across various subjects. Developed essential academic skills and prepared for further studies.