CPCedric Paoli
@cedricpaoli
Accomplished professional with 14 years in hospitality and media production.
CanadaWhat I'm looking for
With over 14 years of diverse experience in hospitality and media production, I have honed my skills in luxury customer service and creative videography. My journey has been marked by a commitment to excellence and a passion for delivering innovative solutions that enhance guest experiences. I thrive in dynamic environments where I can leverage my problem-solving abilities to streamline operations and build strong relationships.
In my most recent role as a Customer Service Concierge at Résidence Four Seasons, I managed guest relations at a luxury property, coordinating high-profile requests while maintaining discretion. My ability to implement innovative solutions for recurring challenges has been instrumental in enhancing guest services. I have also worked as a Spa Attendant at Four Seasons Guerlain Spa, where I ensured a tranquil environment for guests while adhering to luxury hospitality standards.
Throughout my career, I have demonstrated exceptional skills in managing inquiries, special arrangements, and VIP services, all while maintaining accurate documentation and handover procedures. I am passionate about driving excellence in every role I undertake and am eager to bring my expertise to new challenges.
Experience
Work history, roles, and key accomplishments
Chief Operator/Cameraman
Freelance Hospitality
Jan 2016 - Present (9 years 5 months)
Provided videography services as a chief operator and cameraman, contributing to various hospitality projects and ensuring high-quality visual content.
Customer Service Concierge
Résidence Four Seasons
Jan 2023 - Jan 2025 (2 years)
Managed guest relations at a luxury property, coordinating high-profile requests while maintaining discretion and delivering personalized concierge services. Led cross-departmental initiatives to enhance guest services and implement innovative solutions for recurring challenges.
Spa Attendant
Four Seasons Guerlain Spa
May 2019 - Jan 2023 (3 years 8 months)
Orchestrated inventory management and restocking of premium spa supplies, maintaining optimal stock levels while adhering to luxury hospitality standards. Partnered with spa therapists to create a tranquil environment, ensuring guest comfort and maintaining service excellence.
Lobby Host
The Hoxton Paris
Jan 2018 - Mar 2019 (1 year 2 months)
Managed guest inquiries, special arrangements, and VIP services while maintaining accurate documentation and handover procedures. Ensured a high level of guest satisfaction through attentive service.
Junior Sales Associate/Stockroom
The Kooples
Nov 2016 - Jun 2017 (7 months)
Managed inventory operations and sales floor activities, streamlining stockroom processes while delivering personalized customer service in luxury retail.
Versatile Receptionist
Hôtel Chez Swann
Oct 2013 - Jul 2014 (9 months)
Served as a versatile receptionist, managing front desk operations and providing exceptional customer service to guests.
Room Service Waiter
Sofitel
Jan 2012 - Feb 2012 (1 month)
Delivered room service to guests, ensuring timely and accurate orders while maintaining high standards of service.
Education
Degrees, certifications, and relevant coursework
Centre international de Valbonne
High School Diploma, Social and Economics
Graduated in General social and economics.
Availability
Location
CanadaAuthorized to work in
Interested in hiring Cedric?
You can contact Cedric and 90k+ other talented remote workers on Himalayas.
Message CedricFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
