Cecilia Oonda
@ceciliaoonda
Sales and operations professional specializing in lead generation, customer support, and end-to-end client conversions.
What I'm looking for
I’m a results-driven sales and operations professional with experience spanning customer service, healthcare coordination, and administration. I generate leads, convert prospects, and manage client relationships in fast-paced, remote environments—always with strong attention to detail.
Since 2025, as a Sales Manager at Blush Femme Aesthetics, I’ve generated and converted 20–40 client inquiries weekly into paying customers through WhatsApp and social media outreach. I manage the end-to-end sales cycle (consultations, bookings, and follow-ups) and coordinate schedules independently to keep daily operations running efficiently.
Before that, I built a foundation in outreach and operations through roles including Talent Acquisition Specialist at Westwick College and Customer Service Representative at Smart Voyage Company. I also support recruitment and onboarding, maintain accurate employee/student records, and handle high-volume communication using structured CRM and productivity tools.
Experience
Work history, roles, and key accomplishments
Sales Manager
Blush Femme Aesthetics
Jan 2025 - Present (1 year 4 months)
Generated and converted 20–40 client inquiries weekly into paying customers through WhatsApp and social media outreach. Managed end-to-end sales including consultations, bookings, and follow-ups, and coordinated daily schedules to support operations.
Talent Acquisition Specialist
Westwick College
Jan 2024 - Jan 2025 (1 year)
Conducted outbound candidate outreach via calls and messaging platforms, screening and guiding 10+ candidates weekly through applications. Maintained candidate data and tracked recruitment pipeline progress in coordination with internal teams.
Customer Service Representative
Smart Voyage Company
Jan 2024 - Jan 2024 (0 months)
Handled 30+ customer inquiries daily via phone and digital channels, resolving issues efficiently while maintaining high satisfaction. Maintained accurate customer records and ensured timely follow-ups.
HR Assistant
Centre View Healthcare
Jan 2023 - Jan 2024 (1 year)
Supported recruitment and onboarding processes for healthcare staff, maintaining employee records with high accuracy. Coordinated staff schedules and administrative tasks to support day-to-day operations.
School Administrator
Springs International College
Jan 2023 - Jan 2023 (0 months)
Managed student records, schedules, and institutional communication while ensuring accurate data handling. Coordinated daily administrative operations across departments to support smooth execution of school activities.
Education
Degrees, certifications, and relevant coursework
Cecilia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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Job categories
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