MOMahadia Omar
@mahadiaomar
Results-driven sales manager with expertise in client relationship management.
KenyaWhat I'm looking for
I am a highly motivated and results-driven professional with a strong commitment to customer satisfaction and exceptional communication skills. My experience spans various roles in sales and business development, where I have successfully fostered relationships with clients through ethical sales practices and consistent, high-quality service.
In my current role as a Telesales Sales Manager at Gabriel’s Care and Nursing Agency, I lead a team to identify and reach out to potential clients in the healthcare and education sectors. My ability to build strong, lasting relationships with decision-makers has been crucial in understanding their unique staffing needs and providing tailored solutions. I am also adept at developing effective telesales strategies that have significantly increased client engagement and satisfaction.
Throughout my career, I have consistently exceeded sales targets and contributed to business growth through innovative marketing strategies and strong team collaboration. I am passionate about continuous self-improvement and thrive in challenging sales environments, always aiming to deliver exceptional results.
Experience
Work history, roles, and key accomplishments
Telesales Sales Manager
Gabriel's Care and Nursing Agency
Jan 2025 - Present (6 months)
Led and supported telesales representatives to meet daily call targets and conversion goals. Developed and implemented effective telesales strategies to attract both healthcare and SEN school clients.
B2B Business Development Manager/ Corporate Selling
Buu Pass Kenya
May 2024 - Present (1 year 2 months)
Managed the entire sales process from initial contact to closing deals, selling products and services to other businesses. Conducted thorough industry research to identify and capitalize on prospecting opportunities within the target market.
Manager
Kings Communication
Mar 2022 - Present (3 years 4 months)
Developed strategies to boost sales, including optimizing content for social media platforms and coordinating sales activations. Managed the phone inventory catalog at the store, overseeing stock acceptance, confirmation, and meticulous record-keeping.
Customer Service Lead
Beauty Click
Apr 2018 - Present (7 years 3 months)
Maximized sales growth and profitability by leveraging creative selling techniques, exceptional customer service, and cross-selling opportunities from all incoming channels. Professionally converted leads from phone inquiries, SMS, web chat, and social networking sites into successful sales.
Program Control
StarTimes Kenya
Dec 2014 - Present (10 years 7 months)
Authored news articles and content for various broadcasts. Organized and arranged program lineups to ensure smooth and engaging broadcasts.
Education
Degrees, certifications, and relevant coursework
Regional Center for Tour and Foreign Language
Diploma, Electronic Media, Public Relations & Mass Communication
Focused on Electronic Media, Public Relations, and Mass Communication. Developed skills in media production, public relations strategies, and mass communication principles.
Batian Christian School
Kenya Certificate of Secondary Education, General Studies
Completed secondary education, obtaining the Kenya Certificate of Secondary Education.
Lavington Primary School
Primary Education, General Studies
Completed primary education at Lavington Primary School.
UNUniversity of Nairobi
Bachelor in Business Management, Marketing
Studied Business Management with a specialization in Marketing. Gained knowledge in various aspects of business operations and marketing strategies.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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