Catherine Oluoch
@catherineoluoch
Operations and administrative support professional specializing in care coordination, documentation, and remote workflows.
What I'm looking for
I am an operations-focused professional with extensive experience supporting administrative operations, care coordination, data accuracy, content management, and remote workflows across government, NGO, freelance, and private engagements.
I have led end-to-end operational and care coordination activities, managed scheduling, budgeting, procurement, and logistics, and coordinated multiple stakeholders while maintaining confidentiality and quality control.
My background includes project support for large-scale digitization initiatives, training and supervising teams, transcribing and data entry with strong attention to detail, and producing SEO-optimized content and website updates using WordPress.
I pursue structured, process-driven roles where I can apply my skills in documentation, compliance, stakeholder communication, and workflow coordination to improve continuity, accuracy, and operational efficiency.
Experience
Work history, roles, and key accomplishments
Operations Coordinator
Private Engagement
Jan 2025 - Present (1 year)
Coordinate daily care and operational activities, manage schedules and documentation, and act as primary contact with healthcare and service providers while maintaining confidentiality and continuity of operations.
Content Writer & Editor
Freelance
Jul 2022 - Present (3 years 6 months)
Researched and produced SEO-optimized articles, edited and proofread content for clarity and structure, and adapted materials for ESL audiences while meeting deadlines and client specifications.
Operations & Administrative Support Specialist
Independent
Jan 2017 - Present (9 years)
Provided administrative, documentation, and operational support across digital, legal, and content projects, maintaining records, tracking deliverables, and ensuring compliance with timelines and procedures.
Operations & Care Management Lead
Private Engagement
Apr 2023 - Dec 2024 (1 year 8 months)
Led end-to-end operational and care coordination including scheduling, budgeting, procurement and provider communication, establishing routines and risk-management practices to maintain continuity.
Virtual Assistant
Freelance
Jun 2023 - Jan 2024 (7 months)
Managed calendars, inboxes, and client correspondence, conducted online research and summaries, and updated website content via WordPress to ensure accuracy and brand alignment.
Trainer / Team Lead
Judiciary Digitization Project
Feb 2021 - Jun 2022 (1 year 4 months)
Trained and supervised a team of 20 in court transcript preparation, monitored quality and productivity, managed schedules and reporting, and liaised between judiciary officials and project teams.
Assistant Project Manager
Judiciary Digitization Project
Oct 2020 - Jun 2022 (1 year 8 months)
Supported planning and execution of large-scale digitization initiatives, assisted with budgeting and equipment tracking, coordinated stakeholder communication, and prepared project status reports.
Data Entry Specialist
Contract
Jul 2019 - Jan 2020 (6 months)
Entered, verified, and maintained structured data, performed validation and quality checks, assisted with report generation, and improved efficiency through standardized procedures.
Transcriber
Daproim Africa
Jan 2017 - Dec 2017 (11 months)
Transcribed audio and video files with high accuracy, proofread transcripts for formatting and consistency, and met strict turnaround times and client requirements.
Education
Degrees, certifications, and relevant coursework
Ajira Digital Project (KEPSA / MoICT)
Training Certificate, Digital Training / Workforce Development
2017 - 2018
Completed Trainer and Trainer of Trainers training under the Ajira Digital Project to support digital work readiness and facilitation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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