Zippy Mwariri
@zippymwariri
Highly skilled Virtual Assistant with expertise in administrative support.
What I'm looking for
I am a highly skilled Virtual Assistant with extensive experience in administrative support, client relations, and efficient workflow management. My expertise encompasses scheduling, email management, data entry, and customer support, all executed with exceptional attention to detail. I utilize productivity tools such as Google Workspace and Microsoft Office Suite to streamline operations, ensuring that I contribute effectively to business efficiency.
Throughout my career, I have demonstrated strong problem-solving abilities, time management, and organizational skills. I excel in maintaining confidentiality and professionalism in all aspects of virtual assistance. My experience includes providing executive-level support, managing queries, and ensuring seamless communication with clients and stakeholders. I am dedicated to building strong relationships and employing strategic problem-solving to enhance client engagement and retention.
Experience
Work history, roles, and key accomplishments
Business Development Coordinator
Afrisol Technologies Limited
Aug 2023 - Present (1 year 10 months)
Responsible for identifying new business opportunities, assisting in strategic planning, managing client relationships, and supporting tender management. Engaged in networking and event management to build connections with clients and enhance business growth.
Human Resource Officer / Care Coordinator
Daryel Care
Jul 2023 - Apr 2024 (9 months)
Managed care services delivery, assigned care workers, prepared schedules, and ensured effective communication among stakeholders. Conducted performance assessments and addressed client feedback to improve service quality.
Freelance Academic Editor
Self Employed
Nov 2022 - Jun 2023 (7 months)
Reviewed and edited academic dissertations for grammar and formatting, provided feedback for clarity and structure, and ensured adherence to citation standards. Maintained confidentiality while assisting clients in preparing submissions.
Administration Assistant & Data Entry Specialist
Trackers of Africa
Sep 2019 - Jun 2023 (3 years 9 months)
Handled tenders, managed stock inventory, prepared billing documents, and provided administrative support. Ensured compliance with safety standards and mentored junior staff in daily operations.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Supplies Management
Certified Procurement and Supply Professional, Procurement and Supply Management
2021 -
Pursuing Certified Procurement and Supply Professional of Kenya to gain expertise in procurement and supply chain management.
ALX Africa
Virtual Assistant Training Program, Virtual Assistance
2024 - 2024
Completed an online Virtual Assistant Training Program to enhance skills in administrative support and client relations.
University of Nairobi
Bachelor of Commerce, Commerce
2017 - 2022
Earned a Bachelor's degree in Commerce, focusing on business principles, finance, and management.
Kenya Institute of Professional Studies
International Computer Driving License, Information Technology
2017 - 2018
Completed the International Computer Driving License program to enhance computer skills and proficiency.
Kenya School of Flying
Private Pilot’s License, Aviation
2016 - 2016
Obtained a Private Pilot’s License, demonstrating proficiency in flying and aviation regulations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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