Open to opportunities

Joan Nduta

@joannduta

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Certified virtual assistant focused on administrative support and efficient client delivery.

Kenya

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What I'm looking for

I seek remote administrative roles where I can apply confidentiality, organization, and proactive problem-solving to free leaders for strategic work.

I am a certified virtual assistant with hands-on experience supporting business owners and executives through email and calendar management, travel planning, transcription, and content writing. I deliver accurate, confidential work and maintain a strong attention to detail.

My background includes freelance transcription and captioning with high-quality ratings, independent content writing, and front-desk experience during an internship where I managed visitor queries and document verification. I consistently produce polished deliverables by researching, fact-checking, proofreading, and anticipating client needs.

I bring a growth mindset, grit, and adaptability to every role, and I am committed to helping clients reclaim time for strategic work by handling routine and time-consuming administrative tasks with discretion and reliability.

Experience

Work history, roles, and key accomplishments

Content Writer

Direct Client

Apr 2022 - Feb 2023 (10 months)

Wrote original, researched content and product descriptions on health supplements and home equipment, producing informative and engaging copy that met client specifications.

Content Writing Research Fact Checking Product Descriptions Editing Copywriting

Independent Contractor

Captionmax LLC

Mar 2021 - Jan 2022 (10 months)

Transcribed TV shows and interviews, delivering high-quality, confidential transcripts aligned with company guidelines and performed editing and proofreading to ensure accuracy.

Transcription Proofreading Confidentiality Audio Editing Quality Assurance Time Management

Transcriptionist & Captioning Agent

Rev.com

Mar 2018 - Nov 2020 (2 years 8 months)

Produced high-quality synchronized captions and transcripts using company software, maintained a 5/5 rating through accurate grammar, timing, and careful review.

Captions Transcription Synchronization Proofreading Quality Control

Front Desk Receptionist

Social Development Office

Feb 2017 - May 2017 (3 months)

Handled visitor queries, managed access to staff, and verified documents for registering community-based organizations and self-help groups to ensure administrative accuracy.

Customer Service Record keeping Communication Problem Solving