Catherine Habana

I’m a motivated customer experience and customer service professional focused on delivering “customer service excellence” while supporting business growth through sales, inventory control, and strong communication.

Most recently, I worked as a Customer Experience Associate, where I brought hands-on service strengths and operational discipline. I also served in roles that required direct, dependable support—helping clients with “personal care and mobility” and assisting with “daily activities.”

Across sales and hospitality settings, I consistently improved the customer journey through “upselling, and cross-selling,” accurate till handling, and stock management. I also handled store operations such as preopening checklists, float amount, reconciliation sheets, and analyzing daily store reports.

Earlier in my career, I supported data accuracy and targets in a BPO environment (“ensured proper indexing of data” and met “target statistics”). I bring additional readiness from training in WHMIS, occupational health and safety, food safety, fire fighting, and effective business writing.