Kelly Green

I am a customer-focused service professional with hands-on experience across retail, food service, and large-format retail environments. I consistently greet customers, respond to inquiries, and resolve issues while maintaining a positive, professional demeanor.

At Costco I processed payments, managed returns, searched and ordered products for customers, and updated customer contact information while collaborating with colleagues to support service workflows. In retail roles I recommended products, assisted with selections, maintained organized merchandising, and handled complex customer complaints with empathy.

I bring strong verbal and written communication, interpersonal, and conflict-resolution skills coupled with time management and the ability to work well under pressure in fast-paced settings. I have intermediate MS Office skills and a demonstrated commitment to meeting customer needs and improving satisfaction.

I am pursuing a Human Resources certificate at George Brown College and have prior postsecondary coursework in Early Childhood Education, reflecting my interest in professional growth and people-focused careers.