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Caryn Crouse

@caryncrouse

I support accurate patient billing, insurance verification, and organized administrative operations.

United States
Message

I've supported patient billing operations at Lincare Billing Office, processing insurance claims and keeping patient insurance information current through frequent Medicaid plan changes.

As an Upfront Review Clerk, I used AS400 IBM, LITE, and MedForce daily to create patient accounts, enter Certificates of Medical Necessity and prior authorizations, and verify active coverage.

I bring working knowledge of ICD-10 and HCPC codes for DME-specific items, along with careful documentation, records management, and communication with local service centers.

My background also includes operating mail-processing and print-production equipment while meeting postal guidelines, quality requirements, safety standards, and deadlines. As a homeschool educator, I continue to plan schedules, adapt to changing needs, and manage multiple priorities.

Experience

Work history, roles, and key accomplishments

PE
Current

Homeschool Educator

Private Home Education

Aug 2020 - Present (6 years 2 months)

Plan and organize daily and long-term educational activities and schedules. Adapt instruction to changing needs and manage multiple priorities.

LO

Patient Account Coordinator

Lincare Billing Office

Aug 2019 - Nov 2019 (3 months)

Processed insurance claims by mail or through online web portals. Updated patient insurance information due to frequent Medicaid plan changes.

LO

Upfront Review Clerk

Lincare Billing Office

Nov 2017 - Aug 2019 (1 year 9 months)

Used AS400, LITE, and MedForce daily. Keyed Certificates of Medical Necessity and prior authorizations, verified insurance coverage, and created patient accounts.

PC

Stamp Machine Operator

Personalized Marketing Communications

Jan 2014 - Dec 2017 (3 years 11 months)

Set up, maintained, and operated stamping and inserting machines to complete jobs for shipment. Ensured products met postal guidelines and quality requirements.

PP

Folder Operator

Progress Printing

Jan 2004 - Dec 2009 (5 years 11 months)

Set up, maintained, and operated folding machinery to prepare products for shipment. Ensured products met specifications and maintained equipment per safety standards.

TG

Mail Inserter

Technical Services Group

Jan 2003 - Dec 2004 (1 year 11 months)

Verified materials were ready for processing and inserted materials by hand while maintaining quality standards for clients.

Education

Degrees, certifications, and relevant coursework

NT

National College of Business and Technology

Diploma, Administrative Office Specialist

Completed a Diploma in Administrative Office Specialist, with relevant coursework in Microsoft Office, Accounting, and Medical Office Procedures.

Tech stack

Software and tools used professionally

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