I've supported patient billing operations at Lincare Billing Office, processing insurance claims and keeping patient insurance information current through frequent Medicaid plan changes.
As an Upfront Review Clerk, I used AS400 IBM, LITE, and MedForce daily to create patient accounts, enter Certificates of Medical Necessity and prior authorizations, and verify active coverage.
I bring working knowledge of ICD-10 and HCPC codes for DME-specific items, along with careful documentation, records management, and communication with local service centers.
My background also includes operating mail-processing and print-production equipment while meeting postal guidelines, quality requirements, safety standards, and deadlines. As a homeschool educator, I continue to plan schedules, adapt to changing needs, and manage multiple priorities.

