Erica Ward

I am an experienced and motivated healthcare professional with over five years in clinical and administrative roles, focused on medical billing and coding. I hold a Bachelor of Science in Allied Health Management and a Certificate in Medical Billing and Coding.

I have managed and updated patient records, verified insurance, processed claims and appeals, and performed billing and bookkeeping duties across county health and hospital settings. I am trained in ICD-10, CPT, HCPCS coding, medical terminology, anatomy and physiology, and pharmacology.

I maintain HIPAA compliance while communicating with patients and preparing medical records, and I am proficient with health and medical office systems, Microsoft Office, and Google tools. I have supported quality assurance programs, audits, and reporting at daily to annual cadence.

I work well independently or in team settings, bringing attention to detail, critical thinking, and a commitment to accurate claims processing and patient information management.