Lisa Babb

Process high-volume medical claims and invoices, resolve denials with insurers, and correct coding errors to maximize reimbursement using EHR systems.

Managed patient check-ins, insurance eligibility verification, and documentation review while assisting patients with administrative and HIM tasks to support clinic operations.

Processed and submitted timely invoices, managed accounts receivable, audited billing records, and resolved discrepancies to improve payment turnaround.

Oversaw office operations including bookkeeping, payroll, insurance and client billing, chart updates, and general administrative support to streamline practice workflows.

Accessed patient accounts, answered billing inquiries, navigated multiple systems to resolve account issues, and improved account accuracy for patient billing.

Screened patients for state health insurance programs, updated case databases, and assisted patients with paperwork to secure program approvals.

Served as Disaster Workforce Scheduler and Primary Caseworker for NE Indiana, coordinating response efforts and providing casework support during disasters.

Assisted mid- and low-income families to enroll in state and federal health insurance programs and obtain energy assistance, serving as a certified application counselor.

Completed an Associate degree program in Criminal Justice focused on foundational law enforcement and justice system principles.

Graduated with a High School Diploma, completing standard secondary education coursework.