Carolyn Mayfield - Travel Agent - My One Stop Travel | Himalayas
CM
Looking for a job

Carolyn Mayfield

@carolynmayfield

Detail-oriented Online Data Entry Representative with 15 years experience.

United States

What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth.

With over 15 years of experience in administrative and customer support roles, I am a detail-oriented Online Data Entry Representative dedicated to enhancing operational efficiency. My proven track record includes optimizing document management and data processing, which has significantly improved retrieval times and contributed to processing $1.2M in revenue through effective billing contract negotiations.

Throughout my career, I have successfully streamlined workflows and ensured accurate data entry, adding substantial value to organizations aiming to enhance their online data operations. My experience spans various roles, including Travel Agent, Executive Assistant, and Account Manager, where I have consistently demonstrated my ability to collaborate with clients and colleagues to achieve exceptional results.

Experience

Work history, roles, and key accomplishments

MT
Current

Travel Agent

My One Stop Travel

Jun 2010 - Present (15 years)

Spearheaded the operation of a travel agency, delivering exceptional travel experiences tailored to individual client needs. Collaborated closely with clients to arrange holiday travel, cruises, and guided tours, ensuring high satisfaction rates.

HV

Executive Assistant

Hilton Grand Vacations

Jun 2008 - May 2010 (1 year 11 months)

Facilitated the management of the Legal department’s schedules, enhancing productivity and coordination. Revamped the department’s filing system and optimized document management processes, significantly reducing retrieval times and improving accessibility. Supported the Vice President and Directors in administrative functions, ensuring seamless operational workflow and aligning team objectives wi

SO

Administrative Assistant

Starwood Vacation Ownership

Mar 2006 - Mar 2008 (2 years)

Provided comprehensive HR support, contributing to a positive workplace culture. Processed new hire paperwork with attention to detail, ensuring compliance with policy. Handled confidential employee records, maintaining integrity and confidentiality.

OR

Marketing Administrative Assistant

Oak Plantation Resort

Nov 2005 - Jan 2006 (2 months)

Assisted the Resort Sales Coordinator in executing marketing strategies, fostering increased brand visibility. Developed and managed contract preparations and marketing mailers, enhancing outreach efforts.

AO

LEC Account Manager

AT&T Billing Operations

Dec 1996 - Dec 2003 (7 years)

Negotiated complex billing contracts with Local Exchange Carriers (LECs), securing favorable terms and processing error settlement claims. Managed a team of investigators, overseeing their performance and aligning projects with corporate goals, which resulted in $1.2M additional revenue.

AC

Administrative Support Administrator

AT&T Global Business Communication

Mar 1991 - Sep 1995 (4 years 6 months)

Served as Executive Assistant to both the General Manager and Branch Manager, ensuring streamlined communication and operations. Managed the lead generation and telemarketing team, enhancing sales outreach and support.

AC

Administrative Sales Support

AT&T Global Communications

Nov 1987 - Feb 1991 (3 years 3 months)

Delivered administrative support to management, enabling a more efficient workflow. Aided with franchise operations, ensuring operational consistency and compliance.

Education

Degrees, certifications, and relevant coursework

Stevens Institute of Technology logoST

Stevens Institute of Technology

Master's Certificate, Project Management

Completed a Master's Certificate program focusing on project management principles and methodologies. Gained expertise in planning, executing, and closing projects effectively.

Tech stack

Software and tools used professionally

Interested in hiring Carolyn?

You can contact Carolyn and 90k+ other talented remote workers on Himalayas.

Message Carolyn

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan