At Two Hands, I coordinate high-volume daily operations, balancing concurrent tasks while maintaining accuracy and service efficiency. During peak periods, I prioritize workflows to minimize delays and keep service standards consistent.
At Dutch Bros, I oversaw opening and closing, trained new employees on procedures and quality standards, and handled cash drawers and nightly deposits. I also supported team alignment by communicating updates and coordinating workflows.
At Thomas Drugs, I managed daily operations that included inventory tracking, scheduling, and customer service workflows. I supervised and trained new hires, resolved customer and operational issues, and organized in-store displays.
