AKAustin Krauter
@austinkrauter
Experienced leader in customer service and sustainable horticulture.
United StatesWhat I'm looking for
With over 10 years of leadership experience in customer service and operations management, I bring a unique blend of skills that drive growth and efficiency. My journey has led me to develop a passion for sustainable horticulture, where I aim to integrate eco-conscious practices into retail environments. I thrive on optimizing workflows and leading high-performing teams, ensuring that every customer interaction is positive and impactful.
Currently, I am pursuing a Bachelor's degree in Sustainable Horticulture while leveraging my expertise in operations management to foster innovation in the industry. My experience as an Office Manager and Lead Barista has honed my ability to manage diverse tasks, from client relations to workflow optimization. I am eager to contribute my business acumen and creative problem-solving skills to roles in horticulture, sustainable retail, or administrative management.
Experience
Work history, roles, and key accomplishments
Lead Barista
BIGGBY COFFEE
Mar 2024 - Present (1 year 6 months)
Maintained cleanliness and organization of the coffee bar area, exceeding health code standards. Provided expert knowledge on various coffee beans, brewing methods, and flavor profiles to educate customers.
Office Manager
Dignity Counseling pllc
Jun 2022 - Jan 2024 (1 year 7 months)
Managed office operations including client intake, scheduling, and correspondence. Handled insurance verification, billing, coding, and ensured HIPAA compliance.
Manager
McDonald's
Apr 2016 - Mar 2023 (6 years 11 months)
Managed crew members, handled staffing plans, and made quick decisions on the spot. Responsible for money handling, including cash outs and deposits, and data entry.
Server
Longhorn Steakhouse
Feb 2019 - Aug 2019 (6 months)
Handled a high volume of customers regularly, greeting them and taking memorized orders. Served food, checked on customers frequently, and cleared tables.
McDonalds Crew Member
Pacific Arches
Mar 2015 - Feb 2016 (11 months)
Worked every shift, proficient in opening and closing procedures, stocking, and breaking down stations. Provided excellent customer service and demonstrated strong multitasking abilities.
Education
Degrees, certifications, and relevant coursework
CUColorado Technical University
Bachelor of Science in Business Administration, Healthcare Management
2022 -
Currently pursuing a Bachelor of Science in Business Administration with a specialization in Healthcare Management. This program is enhancing my business acumen and problem-solving skills for administrative management roles.
Unity Environmental DE University
Bachelor's degree, Sustainable Horticulture
2024 -
Currently pursuing a Bachelor's degree in Sustainable Horticulture, focusing on eco-conscious retail and botanical practices. Developing expertise in sustainable horticulture to foster growth, efficiency, and sustainability-driven innovation.
Spoto High School
Diploma
2015 - 2016
Completed high school education and received a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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