Looking for a job

Carly Sudduth Foster

@carlysudduthfoster

Message

Customer service pro: Exceptional support, problem-solving, and client satisfaction.

United States

Message

What I'm looking for

I am looking for a job that offers a healthy work-life balance and provides opportunities for professional growth. I value a workplace culture that supports employee well-being and encourages continuous learning and development. I am seeking a role where I can use my skills and experience to make a meaningful contribution to the organization while also advancing my career goals.

As a customer service professional, I am committed to providing outstanding support and building strong relationships with clients. With years of experience in the field, I have developed exceptional skills in handling inquiries, resolving problems, and delivering effective solutions. I am skilled in using various different software's to manage customer accounts and databases and have a proven track record of achieving high customer satisfaction ratings. My focus on teamwork and collaboration has enabled me to work effectively with colleagues to achieve shared goals and exceed performance targets. I am passionate about delivering exceptional service and am dedicated to ensuring client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivables / Administrative Assistant

Current

HR Trucking Services, Inc

Sep 2015 - Present (9 years 9 months)

As an employee at HR Trucking Services, I am responsible for a range of administrative tasks including data entry, payroll functions, and QuickBooks management. In addition, I provide mass inbound and outbound email support, handle inbound and outbound calls, and manage customer accounts. My role requires strong organizational skills and attention to detail, as well as excellent communication.

Accounts Management Telecommunications Payroll Processing Data Entry Collections Financial Reporting Employee Onboarding

Customer Service Representative

Walmart

Feb 2015 - Jan 2017 (1 year 11 months)

As a customer service representative at Walmart, my main responsibility was to provide excellent customer service to shoppers in-store and over the phone. This included answering inquiries, resolving complaints, and providing product and service information. I was also responsible for processing returns, exchanges, and refunds, and ensuring customer satisfaction. My role required strong communicat

Customer Service Payment Processing Claims Online Returns