Carlita Capristan

At RAPPI SAC DELIVERY, I conducted periodic quality audits, identified deviations from standards, and wrote weekly reports on findings and improvement opportunities. I also coordinated with Tech and Product teams in English and Spanish to resolve incidents and document cases precisely.

At GLOVO, I managed orders and incidents across LATAM operations, coordinating with Spanish- and Portuguese-speaking teams. I investigated and documented cases while following escalation and quality-control protocols.

I hold a Bachelor's Degree in Translation and Interpretation in English and Portuguese from Universidad Femenina del Sagrado Corazón (UNIFÉ). I'm now transitioning into proofreading and translation editing from English and Portuguese into Spanish, drawing on my translation training and experience with review and quality standards.