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Carl DispotoCD
Open to opportunities

Carl Dispoto

@carldispoto

Senior Strategic Account Manager with expertise in SaaS and client retention.

United States
Message

What I'm looking for

I am looking for a role that fosters collaboration, values strategic insights, and offers opportunities for professional growth.

I am a Senior Strategic Account Manager with over 18 years of experience in the SaaS industry, specializing in driving growth, retention, and renewals across a diverse portfolio of clients, including large-cap enterprises. My expertise lies in managing complex pipelines and selling subscription-based products, ensuring that I consistently align tech solutions with client goals to deliver substantial ROI and foster long-term partnerships.

At Notified, I manage a portfolio of over 130 enterprise clients, representing more than $4 million in contract value. My strategic upselling and cross-selling efforts have consistently exceeded revenue targets, contributing significantly to account expansion and renewals. I pride myself on my ability to act as a trusted advisor to C-level stakeholders, providing data-driven insights that maximize value and enhance client satisfaction.

Throughout my career, I have demonstrated a proven track record of quota achievement and client success. My leadership experience includes mentoring junior Account Managers and collaborating cross-functionally with product, marketing, and tech teams to ensure seamless service delivery. I am passionate about optimizing account workflows and driving performance improvement, and I am committed to delivering exceptional results for my clients.

Experience

Work history, roles, and key accomplishments

NO
Current

Senior Account Manager

Notified

Nov 2022 - Present (3 years 7 months)

Managed a portfolio of 130+ enterprise clients across industries, representing $4M+ in contract value, delivering tailored SaaS solutions that drive retention and growth. Consistently exceeded revenue targets through strategic upselling and cross-selling of Notified’s IR, PR, and marketing platforms.

ND

Director, Customer Success

News Direct

Feb 2021 - Present (5 years 4 months)

Managed NewsDirect’s sales renewal pipeline, achieving an 80% renewal rate. Drove adoption of the News Direct platform through client onboarding and lifecycle management.

ES

Associate Editor/Reporter

ESPN SportsTicker

Jan 2000 - Present (26 years 5 months)

Generated live copy and conducted interviews at hundreds of live events, including the U.S. Open, World Series and NBA Finals. Directed NCAA Women’s Basketball Tournament coverage from 2001-2004.

Education

Degrees, certifications, and relevant coursework

Seton Hall University logoSU

Seton Hall University

B.A. Degree, Communications/Journalism

Studied Communications/Journalism at Seton Hall University. Gained foundational knowledge in media and reporting.

Tech stack

Software and tools used professionally

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