Carla luque

Managed a $1.2 M USD ARR book of business across 70 Mid Market accounts, owning renewals, expansions, customer health, financial performance of the portafolio
Drive customer retention and adoption through strategic account managment, executive business reviews, onboarding, training, and proactive success planning for México based customers.
Achieved exceptional retention results with only 1 churn

Handling C-level clients within the Enterprise and Strategic segments.

•Generating new business opportunities for the company, through outbound prospecting. Identifying , contacting, and qualifying prospective clients through cold calls ,emails, Linkedin and on site events with strategic communication
• Continuously learn about product, pricing, personas, processes through attending Sales training as well as seeking out information as needed to win deals.
• Followin

• Identify, engage, and develop business relationships with independent brokers, property management companies and homeowners, managing a portfolio of 200 residential and 20 commercial properties
• Respond to sales leads, cold calling, promote the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Explain lease provisions and com

• Create and execute sales strategies to promote 104 residential and 91 commercial properties
• Analyze market trends and competitors to identify new business opportunities.
• Build and maintain strong relationships with high-net-worth clients and real estate professionals.
• Collaborate with cross-functional team (Marketing and Operations) to develop campaigns and promotions to generate leads.
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• Assist clients in buying, selling, or renting properties by understanding their needs and preferences.
• Conduct and stay updated in market research and trends to identify potential properties for sale or rent, regulations, and best practices.
• Provide guidance and advice to clients on market conditions, prices, mortgages, legal requirements, and related matters.
• Market properties through var

• Draw design layout, showing location of furniture, equipment, doorways, electrical and telephone outlets, and other fixtures.
• Inspect buildings and office areas to evaluate suitability for occupancy, considering air circulation, lighting, location, intended use, and size.
• Perform design work, complete test fits, and create full set of construction drawings.
• Coordinate with construction ma

• Create and develop general web graphics or content for external promotional such as website content band or landing page graphics, blog posts, product diagram creation and editing, and product photo editing as needed.
• Create and develop short-form video content and edit existing content.
• Work to add and build new creative website banners to promote the current initiatives, products, and stra

• Assist with the design and development of interior design concepts, including research and sourcing of materials and finishes.
• Create presentation materials such as floor plans, elevations, and renderings using design software such as AutoCAD, SketchUp, and Adobe Creative Suite.
• Attend client meetings and assist with project management tasks such as project timelines, budgets, and communicat

Bachelor's degree in Industrial Design from Tecnológico de Monterrey, completed in 2019.