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Carla de Klerk

@carladeklerk

Office administrator at American Piercing Systems who handled receivables, sales reporting, and Studex website updates.

At American Piercing Systems, I handled accounts receivable for head office accounts, prepared sales reports, and followed up on outstanding payments. I also updated and maintained the Studex website.

After being promoted to Personal Assistant, I assisted the Director and Sales and Marketing Director with reports and submitted sales representatives’ expense documents to the Financial Controller.

At Midstream Electrical Supplies, I loaded and updated client records and documents on EMS, created deposit invoices, and updated inspection details on Sage. I also have experience with supplier and bank reconciliations, office administration, and extracting sales reports.

Experience

Work history, roles, and key accomplishments

Client Liaison Officer

Midstream Electrical Supplies

Apr 2023 - Nov 2023 (7 months)

Answered phones, assisted walk-in clients, loaded new clients and termination documents on EMS, updated personal details, and followed up on outstanding documents. Created deposit invoices, sent statements, bulk SMS/emails, and final termination letters, and updated monthly statistics.

EMS SAGE Data Entry Customer Service Communication Skills Microsoft Office

Personal Assistant

American Piercing Systems

Mar 2022 - Mar 2023 (1 year)

Collected sales representatives' petrol slips and trip expense reports, submitted them to the Financial Controller, and assisted the Director and Sales and Marketing Director with reports.

Expense Reporting Administrative Support Communication Skills Microsoft Office

Senior Office Administrator

American Piercing Systems

Oct 2015 - Feb 2022 (6 years 4 months)

Managed accounts receivable for head office accounts, submitted invoices and statements on customer portals, followed up on outstanding payments, and reconciled debtor accounts. Prepared weekly and monthly sales reports, assisted sales representatives, and maintained the Studex website.

Accounts Receivable Reconciliations Sales Reporting Customer Portal Skynamo Microsoft Office Data Entry

Creditors Controller

Oasis Water Pty Ltd

May 2013 - Sep 2014 (1 year 4 months)

Entered supplier invoices against purchase orders, captured bank statements daily, reconciled supplier and bank accounts, processed customer invoices and orders, and sent customer statements.

Accounts Payable Reconciliations Data Entry Microsoft Office

Receptionist

Oasis Water Pty Ltd

Nov 2012 - May 2013 (6 months)

Managed switchboard, took messages, ordered weekly consumables and stationery, and emailed communication weekly to franchisees.

Switchboards Communication Skills Microsoft Office Office Administration

Receptionist

Barloworld Equipment

Dec 2011 - May 2012 (5 months)

Performed switchboard duties, filing, petty cash, banking, ordered stationery and PPE, and sent tax invoices to customers daily.

Switchboards Filing Petty Cash Banking Microsoft Office

Office Administrator

Elizabeth Arden

Oct 2006 - Feb 2010 (3 years 4 months)

Provided administrative support to the Sales Manager, checked payment requests, coordinated training and events, maintained filing systems, and extracted sales reports from Esupplychain.

Administrative Support Event Coordination Sales Reporting E Supply Chain Microsoft Office Travel Booking