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Caren Jebet

@carenjebet

Relationship Officer at Micromart Africa Limited, supporting client portfolios and coordinating follow-ups and meetings.

Kenya

Message

At Micromart Africa Limited, I serve as the primary contact for a portfolio of clients, handling service requests and follow-ups. I also maintain client records and coordinate meeting logistics, and I was recognized as Best Relationship Officer, Western Region.

At Ericom Building, Real Estate & Construction Ltd, I supported the real estate sales pipeline by following up with prospects and negotiating pricing and sales terms. I also managed property and financial records and coordinated transaction paperwork.

Experience

Work history, roles, and key accomplishments

Current

Relationship Officer

Current

Micromart Africa Limited

Jan 2023 - Present (3 years 10 months)

Serve as the primary contact for a portfolio of clients, handling inbound and outbound communication, service requests, and follow-ups. Collaborate with the Relationship Manager to track client needs and maintain accurate client records.

Client Communication Customer Relationship Management Scheduling Data Entry Record keeping

Financial Advisor / Virtual Assistant

Sanlam Insurance

Jun 2022 - Nov 2022 (5 months)

Advised clients on suitable insurance and investment products and followed up to support client decisions. Managed internal communications, calendars, and administrative workflows as a virtual assistant.

Financial Advisory Virtual Assistant Calendar Management Payroll Processing Tax Preparation Written Communication

Real Estate & Financial Assistant

Ericom Building, Real Estate & Construction Ltd

May 2021 - Jan 2022 (8 months)

Handled client calls and inquiries, followed up with prospects, and negotiated pricing and sales terms. Managed data-entry workflows, financial and property records, and transaction paperwork.

Lead Management Data Entry Document Management Scheduling Google Workspace Microsoft Office Slack Monday.Com

Sales Clerk

Keroche Breweries Limited

Oct 2017 - Jan 2019 (1 year 3 months)

Supported the sales team with customer-facing service and administrative follow-through. Prepared payment vouchers, maintained an organized filing system, and kept accurate statistical records through data entry.

Customer Service Data Entry Record keeping Administrative Support

Cashier, Revenue Office

Naivasha Law Courts

Jan 2017 - Dec 2017 (11 months)

Updated and reconciled ledgers accurately in a government environment. Prepared payment vouchers and processed cash bail refunds in accordance with legal procedures.

Financial Record Keeping Ledger Reconciliation Payment Processing

Attention To Detail