Open to opportunities

sharon wanderi

@sharonwanderi

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I keep real estate, healthcare, e-commerce, and executive operations organized, responsive, and on schedule.

Kenya

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What I'm looking for

I'm looking for a role where I can support organized daily operations through calendar, communication, records, customer service, research, and project coordination work while continuing to grow in virtual and administrative support.

I've supported AMGRealtors with property listings, tenant and buyer inquiries, viewings, lease administration, maintenance coordination, rent follow-ups, and property marketing. I keep property, tenant, payment, and maintenance records accurate while helping clients receive prompt, professional support.

At Metropolitan Hospital, I managed appointments, patient inquiries, electronic medical records, referrals, and administrative coordination while maintaining strict confidentiality. I also supported executives with calendars, travel, correspondence, research, reports, expense tracking, and day-to-day priorities.

My experience also includes e-commerce operations at Jumia, project coordination at CaptivateAfrica, customer support, data entry, and virtual assistance. I use Google Workspace, Microsoft Office, spreadsheets, CRM systems, communication tools, and project-management platforms to keep work moving.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

AMG Realtors

Oct 2025 - Oct 2025 (0 months)

Managed property listings, responded to inquiries, scheduled viewings, and assisted with tenant onboarding and lease administration. Maintained digital records and coordinated maintenance requests.

Property Management CRM Google Workspace Microsoft Office Spreadsheets

Medical Virtual Assistant

Metropolitan Hospital

Aug 2025 - Aug 2025 (0 months)

Managed patient appointments, responded to inquiries, maintained electronic medical records, and assisted with registration and insurance verification. Coordinated referrals and follow-ups.

EMR Patient Scheduling Insurance Verification Medical Records

Personal Assistant

Aballah Rodgers

May 2023 - Jun 2025 (2 years 1 month)

Managed executive's calendar, emails, and meetings; arranged travel; maintained files; and handled administrative tasks including data entry and research.

Calendar Management Email Management Travel Arrangements Data Entry Google Workspace Microsoft Office Zoom Slack Project Management

E-commerce Specialist

Jumia

Jun 2021 - Dec 2023 (2 years 6 months)

Managed product listings, monitored inventory, processed orders, and responded to customer inquiries. Coordinated with teams to resolve order issues and supported promotional campaigns.

Inventory Management Order Processing Customer Service Spreadsheets Sales Reporting

Project Management

Captivate Africa

Mar 2023 - Apr 2023 (1 month)

Assisted in planning and coordinating projects, created task lists and trackers, monitored progress, and maintained documentation. Updated project management tools and prepared status reports.

Project Management Trello Asana ClickUp Monday.Com Documentation Reporting

General Virtual Assistant

YDX Agency

Mar 2022 - Feb 2023 (11 months)

Managed emails, calendars, and administrative tasks; provided customer support; performed data entry and research; and supported social media tasks.

Email Management Calendar Management Customer Support Data Entry Research Microsoft Office Google Workspace Social Media

Data Entry and Research

Independent Electoral and Boundaries Commission

Aug 2022 - Aug 2022 (0 months)

Entered and updated electoral data, verified accuracy, maintained confidentiality, and prepared reports. Collaborated with team members to meet daily targets.

Data Entry Data Verification Record keeping Confidentiality Reporting

Customer Support

Denri Africa

Jun 2021 - Jan 2022 (7 months)

Responded to customer inquiries, processed orders, handled complaints, and coordinated with teams to resolve issues. Maintained customer records and collected feedback.

Customer Service Order Processing Complaint Resolution CRM