I am looking for a role that challenges me and allows for professional growth.
Customer Service Technical Support
@candyyoungblood
Experienced administrative assistant with 20+ years in diverse roles.
I am looking for a role that challenges me and allows for professional growth.
Customer Service Technical Support
I am an administrative assistant with over 20 years of experience, dedicated to providing exceptional support and efficiency in various professional environments. My career has equipped me with a robust skill set in accounting, data entry, payroll, and comprehensive administrative duties. I pride myself on being organized, loyal, and self-motivated, always striving to achieve my goals and contribute positively to my team.
Throughout my career, I have held positions that required a high level of responsibility and adaptability. My recent role as a Business Development Associate at Southeastern Insurance Associates allowed me to hone my sales skills while managing client relationships effectively. Additionally, my experience in medical office settings has strengthened my ability to handle sensitive information with care and professionalism, ensuring that patient needs are met promptly and accurately.
I am now actively seeking a challenging position where I can leverage my extensive experience and continue to grow within a supportive company. I am eager to bring my skills in administration and customer service to a new team, contributing to organizational success and enhancing operational efficiency.
Work history, roles, and key accomplishments
Southeastern Insurance Associates
Mar 2022 - Aug 2024 (2 years 5 months)
Highly motivated, versatile, and consistent sales professional. Proficient in performing multiple roles, working under pressure, and outperforming exacting specifications. Experienced in warm and cold lead generation, account management, and building and maintaining business relationships.
Concentrix
Feb 2019 - Nov 2021 (2 years 9 months)
Worked remotely handling incoming calls for IT support for Apple products. Responsible for scheduling repairs for Apple products and identifying product issues while offering support. Handled heavy call volume and took extensive notes on each call.
Primary Care Group/West GA Lung & Sleep
Aug 2014 - Sep 2018 (4 years 1 month)
Maintained schedule for a large medical group including specialists and calmed worried patients while scheduling them for appointments in a timely manner. Maintained complete and accurate patient files, verified insurance coverage, and answered busy phone lines with courtesy.
Parents Educating Parents & Professionals, Inc.
Jan 1996 - Dec 2014 (18 years 11 months)
Handled all administrative matters including screening calls, managing calendars, planning meetings, and travel arrangements. Performed budgetary and financial management, prepared, presented, and justified annual operating budget for CEO and board of directors. Maintained and recorded all company expenses.
Degrees, certifications, and relevant coursework
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